With over 30 years of experience in the industry, Holiday Tours & Travel has gained a world of insight, expertise and knowledge - advantages that have made us a market leader in Asia. Beginning as a ticketing agent in 1972, we have expanded significantly into other areas of the travel business. Today, the Holiday Tours Group has 17 operating entities in 11 countries and over 700 staff.
Our focus has always been on the quality of our people, and this has been the key to our success and growth. Highly experienced and knowledgeable senior managers and executives with proven track records are employed to manage our operations and spearhead new business development projects. Our insistence on service excellence and attention to detail distinguishes every facet of our business - a difference our clients notice immediately.
Our growth plan covers all aspects of the travel industry. By selectively investing in specific products and creating an exceptional customer experience, we are able to secure a competitive advantage in all our market segments. We have strengthened our position through years of close cooperation with key industry partners, such as travel-related associations, national tourist organisations, airlines and hoteliers.
STRATEGIC PARTNERSHIPSRecognising that we share the same core values of customer service and a commitment to excellence in the industry, Qantas Airways, through its wholly-owned subsidiary, Qantas Holidays, acquired a major share in Holiday Tours & Travel in 1984.
CORPORATE TRAVEL MANAGEMENTAs experienced professionals in servicing corporate accounts, our team can ensure that your business travel requirements are met swiftly and effectively. We are able to deliver technological solutions such as MIS travel reporting that increase efficiency, while offering cost-saving measures such as identifying discount opportunities, and hotel and airline negotiations for the best possible rates. Our consultants develop a personalised relationship with your company that is based on your corporate culture and specific needs. Our dedication to creativity and our proactive and responsive culture mean that we are your partners every step of the way.
OUTBOUND LEISURE TRAVEL
Outbound leisure travel is one of the Group’s strategic business units and we are firmly established as a leader in this sector. We offer total flexibility in accommodation, mode of transport, sightseeing, choice of carriers and departure dates. Our wide range of travel products and strong representation in many parts of Asia make us an undisputed industry leader.
As the leisure arm of Qantas Airways, we offer a variety of holiday packages that span the Qantas Airways’ network, under the brand of Qantas Holidays. Under the Jetabout Holidays branding, we work with many leading Asian carriers to provide a powerful synergy that can greatly benefit our clients.
We also represent some of the world’s leading travel companies, such as Trafalgar Tours, one of Europe’s top operators - in Singapore, Malaysia and Thailand. We represent Qantas Airways, Air Pacific & Jetstar in many parts of Asia.
In addition to direct retailing, our products are distributed through a network of marketing intermediaries. With our high volume, we are able to pass on cost savings to our customers through better pricing and value-added services.
The companies and services within the Holiday Tours Group complement each other and create an enhanced combined effect.
The success of any business depends on providing a rapid and effective response to the needs of the customer. Our companies share this commitment, and all work to offer exceptionally high standards of business and customer care.
We are constantly exploring growth and expansion opportunities while remaining committed to providing exceptional value and benefits for our customers, employees, shareholders and business partners.
HEAD OFFICEHoliday Tours & Travel Pte Ltd
1 Magazine Road #07-01/2
Central Mall Office Tower
Tel: + 65 67341818
Fax: + 65 62382827